Handling of personal data according to GDPR at stockholmnobel.com

We safeguard the personal integrity of customers and employees. This policy describes how we collect and use information about you. It also describes what rights you have of your personal data and where you should turn to exercise them.

We process personal data in principle with the new EU Data Protection Regulation GDPR and the Swedish Data Protection Act. 

For more information about GDPR: http://www.datainspektionen.se/dataskyddsreformen/

Customer register

The company’s customer register in the form of billing and ordering systems and business information to customers in mail only contains information to fulfill the agreement with the customer and to carry out marketing to active and inactive customers. 

The billing information is stored according to the Accounting Act for at least 7 years.

Om kund vill få sina lagrade uppgifter raderade så ska denna begäran ske enligt kontaktuppgifter sist i detta dokument.

If a customer wants to have his stored data deleted, this request must be made according to the contact details at the end of this document. However, in accordance with the Accounting Act, the company will save the customer’s contact details in the billing system for 7 years from the customer’s last invoiced assignment. Only after this time can the customer’s contact information be deleted.

The customer’s contact details in mail and address books and quotations in the billing system are deleted at the customer’s request no earlier than 1 year after the customer’s last invoiced or quoted assignment in order to be able to fulfill the agreement with the customer and any questions thereafter.

The customer can request their registered information at any time. The information will be presented in an appropriate manner upon agreement with the customer.

Deliveries

Your order will be delivered from us 1-3 business days after we receive your order.

Uncollected goods

Uncollected goods are returned to us. For all parcels that are not redeemed, we reserve the right to charge you return shipping costs, handling fees and handling fees.

Returns

Returns are made at your own expense except if the item is defective or if we have packed incorrectly. Returns should be sent by letter or parcel, not by postage. Once you have exercised your right of withdrawal, you must send, or return it to us.

Reimbursement obligation: Reimbursement obligation: If you have exercised your right of repayment, we will refund what you have paid for the goods as soon as possible but no later than 30 days from the day we received the goods. You have to pay the return costs yourself when you return the goods.

Website

Our website stockholmnobel.com and its sub-pages use cookies and other similar techniques to improve your experience, for statistics and analysis, as well as for marketing. Some are third-party cookies. The data is de-personalized to the extent that we cannot track an individual user.

Contact information for personal data manager:

info@stockholmnobel.com